Terms and Conditions

Each and every tenant whom staying in BATC Lodge shall follow and abide by the rules stated as below:

1. Minimum stay is 1 day/month, maximum stay for students is 1 year (2 semester), depending  on the availability of the room.
2. A security deposit of MYR50 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation / facilities.
3. Any guest who is staying in the accommodation more than 14 days will be considered a long-term tenant (Standard Single Room only).
4. Only one person is allowed to stay for a single room and two people for a double room, extra mattress charged RM 10/pieces will apply to: kids, adults (1 pax) only.
5. Early check in and late checkout charge applied when:

    • Early Check In before 2.00 pm - RM 20 (all rooms)
    • Checkout after 12.30 pm - RM 20 (all rooms)
    • Checkout after 4.30 pm - RM 80/90 (single), RM 150 (double), RM 180 (S.Deluxe)

6. You are NOT allowed to cook in the room, such articles will be confiscated and a penalty of RM100 will be charged.
7. You are NOT allowed to bring another person, especially of the opposite gender to enter your room, unless for a married couple and stayed at a Double Room.
8. To refrain from hanging, placing or displaying personal possessions such as clothes for drying, outside the tenant’s room including outside windows. Such articles will be confiscated and a penalty of RM100 per item will be charged.
9. To maintain good manners and ethics at all times and not cause anything which may be a nuisance or annoyance of others.
10. Please wear proper and decent wherever you are within UTM and Business Centre’s premises to maintain UTM’s image.
11. You may not bring the following into our premise:

    • Pets and Plants
    • Pillows, bed sheets, duvets or other items of bedding

12. Smoking and drinking alcohol are not allowed at all within the Business Centre’s premise.
14. To take measures to prevent any lost, damage or alteration to any Business Centre property,  including lost room/facilities’ keys you will be charged RM50.00 each respectively for the first time or we have the right to terminate your agreement if the case is repeated.
14. Do not use or operate any electrical appliance or equipment not provided by the Business Centre without its written permission. Usage of computer or laptop is however allowed.
15. To deliver vacant possession of the room in the same condition as it was when first occupied.
16. BATC Lodge is not liable for any loss of valuables left in the room/facilities. Should any guests lose/left personal belongings, if recovered, the item will be recorded as ‘found’. BATC Lodge keeps detailed records of all ‘found’ items and will make a reasonable effort to contact the guest if an item is left after the guest has checked-out and such items will be placed in our storage. Any items in the Lost & Found, which are not claimed within thirty (30) days, will be donated to a local charity or discarded without further notice.

 

Booking, Payment Method and REFUND:

  1. Please visit the BATC website http://apps.razak.utm.my/myhotel/ to make a reservation or contact our staff for more info.
  2. Bookings are the customer's responsibility and BATC Lodge will not be liable for any booking errors.
  3. In the event of any booking error such as a date or room change, the customer must notify BATC Lodge within 12 working hours.
  4. Cash payment were no longer accepted, and the payments must be made through https://ecommerce.utm.my/v3/ homepage.
  5. Proof of payment such as payment receipt must be presented upon booking confirmation and check-in.
  6. Only full payment is accepted before bookings can be confirmed.
  7. Once booking and payment has been made, any cancellation or no show shall not be entertained and is deemed forfeited. BATC Lodge observes a strictly non-refundable policy on bookings.
  8. Refund of the security deposit is subject to inspection of the room or facilities upon departure and the return of all keys. The guest will automatically forfeit the deposit if:
    • Any item is stolen or removed from the premise
    • There is any damage caused to BATC Lodge or partners property, by the guest or anyone invited onto the property by the guest. This includes all items and structures inside the premises and all external and communal areas on BATC Lodge or partners property.
    • The guest breaches the above hotel "House Rules" and/or refuses to leave the premise
    • Overstaying ( Check Out after 12.30pm of day of Check Out

BUSINESS CENTRE of RAZAK FACULTY OF TECHNOLOGY AND INFORMATICS reserves the right: 

  1. To terminate your stay, if failed to observe the regulation
  2. To enter the tenant’s room in the event of reasonable suspicion of breach of regulation
  3. Charged penalty to the guest for each reasonable of breach of regulations.

UPON MAKING THIS RESERVATION, I AGREE TO THE ABOVE TERMS & CONDITIONS AND THAT I AM PERSONALLY LIABLE FOR THE PAYMENT AND ANY DAMAGES CAUSED TO THE PROPERTY. IF THE PERSON, COMPANY OR ASSOCIATION INDICATED BY ME, AS RESPONSIBLE FOR PAYMENT OF THE SAME DOES NOT DO SO, THE LIABILITY FOR SUCH PAYMENT AND DAMAGES SHALL BE JOINT AND SEVERAL WITH SUCH PERSON, COMPANY OR ASSOCIATION.

BATC LODGE RESERVES THE RIGHT TO FINAL INTERPRETATION OF THE ABOVE TERMS & CONDITIONS.